Frequently Asked Questions (FAQ)
To facilitate the organisation of the event, please read the corresponding regulations below:
It applies:
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Registration (in two steps)
If you do not yet have a user account in the DKG congress management system, please create one (1. Step). To do so, click on the "Sign up for this event" button in the top right corner and then on the button: "I have not registered yet" and follow the instructions. |
Setting up a user account (registration in the congress management system)Setting up a user account in this congress management system is free of charge! After you have completed registration! |
Register for the conferenceWith your access data to your user account (please seee 1. Step / with your e-mail address / password), you will be able to log in to the congress management system via the event page and sign up for this event. Click on the button "Sign up for this event“ and follow the instructions |
Cancel a registration / Invoice
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How can I change the contact details or the billing address?Please log in to your personal user account (your e-mail address / password) in the congress management system. Click on the button "Account data“. Here, you can change your contact details or your billing address. |
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How can I change or cancel a registration?In order to cancel one or more registrations, please send a short note to the DKG office by email |
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Do I get a notification when I can retrieve the invoice?As soon as the invoices have been issued, you will be notified by email. You can also inspect, download and print your invoices any time via your user account. They will be provided as PDF files. |
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How can I enter a cost center for the invoice?When registering a participant, you can enter a cost center in the section "Billing address“. |
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Where can I enter my VAT identification number?When registering a participant, you can enter the VAT identification number in the section "Billing address“. |
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Has the payment of my participation fee been received?You can check any time if the payment of your participation fee has already been received in the congress management system. Please log in to your personal user account (your e-mail address / password) and click on the button "Billing“. You will find one of the following status descriptions:
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CONTACT
Questions regarding the AM CERAMICS
We are pleased to help!
If there may arise questions around AM CERAMICS (Program) please feel free to contact Lithoz GmbH by: E-Mail: khofhansl@lithoz.com |
E-mail: congress@dkg.de |